Terms of Service

Agreement to Terms

Welcome to Permit Ninjas. By accessing our website at www.mypermitninja.com, our client portal at portal.mypermitninja.com, or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

 

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

​

Services Overview

Permit Ninjas provides professional permit procurement and consulting services, including:

• Permit application preparation and submission

• Code research and compliance analysis

• Variance and appeal management

• Project management services

• Consultation services

• Online notary services (Florida only)

• Notice of Commencement preparation and recording (Florida only)

​​

Our services are available to licensed contractors and construction professionals nationwide.

 

Eligibility

To use our services, you must:

• Be at least 18 years of age

• Be a licensed contractor or authorized representative of a construction business

• Have the legal authority to enter into binding contracts

• Provide accurate and complete information

 

By using our services, you represent and warrant that you meet these eligibility requirements.

 

Account Registration and Security

​

Client Portal Access

To access our client portal, you may be required to create an account.

You agree to:

• Provide accurate, current, and complete information

• Maintain and update your information as needed

• Keep your login credentials confidential

• Notify us immediately of any unauthorized access

• Be responsible for all activities under your account

 

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

 

Service Engagement and Pricing

​

Pricing Structure

• Our services are provided on a flat-fee basis

• Other services: Custom pricing as agreed

• Special rates may apply for certain clients as documented in our records.

• All prices are subject to change with notice.

 

Payment Terms

• Payment is due upon invoice receipt unless otherwise agreed

• We accept payment methods as specified in our invoicing

• Late payments may result in service delays or suspension

• All fees are non-refundable except as required by law or as specified in a written service agreement

 

Third-Party Fees

• Government permit fees, recording fees, and other third-party charges are separate from our service fees and are the client's responsibility.

• We will communicate these fees to you before submission when possible.

 

Client Responsibilities

​

As a client, you agree to:

• Provide accurate project information, plans, and documentation

• Respond promptly to requests for additional information

• Maintain valid contractor licenses and credentials

• Ensure all submitted plans and documents comply with applicable codes

• Pay all invoices on time

• Notify us immediately of any project changes

• Comply with all applicable laws and regulations

 

Service Delivery and Timelines

 

Project Timeline

The typical project timeline from initial contact to permit approval is approximately 8 weeks. However, timelines may vary based on:

• Municipality processing times

• Completeness of submitted documentation

• Complexity of the projectDisaster relief situations or permit office backlogs

• Required revisions or additional information requests

 

No Guarantees

While we work diligently on your behalf, we do not guarantee:

• Permit approval by any specific date

• Approval of any particular application

• Specific outcomes or results

• That municipalities will not request additional information or revisions

 

Permit approval is ultimately determined by the relevant government authority, not by Permit Ninjas.

 

Intellectual Property

Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of Permit Ninjas or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

 

Client Materials

You retain ownership of all plans, documents, and materials you provide to us. By submitting materials, you grant us a limited license to use, reproduce, and submit these materials solely for the purpose of providing our services.

 

Limitation of Liability

To the maximum extent permitted by law:

​

Service Limitations

Permit Ninjas is not liable for:

• Delays or denials by government agencies

• Errors or omissions in client-provided information

• Changes in codes, regulations, or municipal requirements

• Third-party service provider failures

• Force majeure events beyond our reasonable control

 

Damages

In no event shall Permit Ninjas be liable for:

• Indirect, incidental, special, consequential, or punitive damages

• Loss of profits, revenue, data, or business opportunities

• Damages exceeding the amount paid for the specific service in question

 

Indemnification

You agree to indemnify, defend, and hold harmless Permit Ninjas, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from:

• Your use of our services

• Your violation of these Terms

• Your violation of any laws or regulationsI

• naccurate or incomplete information you provide

• Your breach of any representations or warranties

​

Confidentiality

We will maintain the confidentiality of your project information and will not disclose it to third parties except:

• As necessary to provide our services

• To government agencies for permit processing

• As required by law or court order

• With your express consent

 

Termination

• By You: You may terminate our services at any time by providing written notice. Fees for services already rendered are non-refundable.

• By Us: We reserve the right to terminate or suspend services if:

  • You violate these Terms

  • You fail to pay invoices

  • You provide false or misleading information

  • We are unable to verify your credentials

  • Continuing service would violate applicable laws

 

Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

​

Informal Resolution

Before filing any legal action, you agree to contact us at info@mypermitninja.com to attempt to resolve the dispute informally.

 

Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Florida. Each party shall bear its own costs.

 

Class Action Waiver

You agree to resolve disputes on an individual basis only and waive any right to participate in class action lawsuits or class-wide arbitration.

 

Disclaimers"As Is" Basis

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

 

No Professional Advice

Information on our website is for general informational purposes only and does not constitute professional advice. You should consult with appropriate professionals regarding your specific situation.

 

Website Availability

We do not guarantee uninterrupted or error-free access to our website. We may suspend or discontinue any part of our website at any time without notice.

 

Third-Party Services

Our website and services may integrate with or link to third-party services (QuickBooks, Teamwork, GoHighLevel, Microsoft, SharePoint, etc.). We are not responsible for the content, policies, or practices of third-party services. Your use of third-party services is subject to their respective terms and conditions.

 

Communication Consent

By using our services, you consent to receive communications from us via:

• Email

• Phone calls

• Text messages

• Client portal notifications

 

You may opt out of marketing communications at any time, but operational communications related to your active projects will continue.

 

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

 

Entire Agreement

These Terms, together with our Privacy Policy and any written service agreements, constitute the entire agreement between you and Permit Ninjas regarding our services and supersede all prior agreements and understandings.

 

Contact Information

If you have questions about these Terms of Service, please contact us:

 

Permit Ninjas

Email: info@mypermitninja.com

Phone: (727) 408-6991

Website: www.mypermitninja.com

 

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.